Product Testimonial

By: Matt Lundy, Harlow, NYC

Events Manager

Concert Sound Applications - Sistrum Apprentice XLPlatforms

We would like to present a description of a test using Sistrum Apprentice XL Platforms in a concert reinforcement sound event featuring the band Bonerama at Harlow's NYC 1/24/2015. Mr Lundy's Testimonial is listed below our description:

On January 24, 2015 Star Sound Technologies partnered with LAW Sound Company of Eastern Pennsylvania as part of an experiment in live sound reproduction at Harlow's in New York City.

Harlow is a five star restaurant located in the heart of Manhattan. On occasion they rent the facility for private parties. Wall Street businesses and artists such as Madonna and Bruce Willis rent this restaruant facility for their events as Harlow provides luxurious services, fine food and a building layout suited for premium private events.

The restaurant is part of the Lombardy Hotel where the businesses are run separate of each other however the Hotel governs all that goes on within the total structure including volume and noise violations.

Like most Manhatten locations, Harlow's management has a problem with loud volume associated with mobile disc jockey entertainment services and live music. They have been financially fined by the parent hotel for disturbing guests and on many ocasions involving larger events had to prematurely halt the entertainment portion of the evening. 

A New York business rented Harlow's for an event and flew in a band from New Orleans named Bonerama. The group consisted of three trombones and vocalists up front, backed by electric guitar, bass tuba and drums. Not your average brass band, this act combines the sounds of New Orleans, rock and roll classics coupled with the songs of heavy metal band sets such as Led Zeppelin. They are a full blown concert experience and not your typical lounge act whatsoever.

For the first time in my life I listened and worked with a bass tuba player that literally blew bass runs I previously only experienced from some of the finest bass guitar players in music. He was that good and I was that stunned and absolutely learned that a horn and player was actually capable of what I thought was impossible! R Maicks - Star Sound President

Star Sound was hired to produce the show and contracted LAW Sound to provide the PA system. Our principle role was to achieve what everyone involved thought was the impossible task of confining the volume to the restaurant and not disrupt hotel business or guests. Enter Sistrum Platforms™ and Live-Vibe Technology™ for the first time involving a state-of-the-art 5,600 watt Meyer concert reinforcement speaker system, a 48channel Yamaha M7cl digital mixing console with a host of outboard audio effects racks coupled with a live powerhouse band to perform in a NYC restaruant environment.

The restaurant is located on the first floor "suspended hardwood flooring" (street level) and has a basement for storage. Harlow's is a privately operated business but governed by the adjoining Hotel. There is a bearing wall separating the hotel lobby from the restaurant with hotel guest rooms located immediately above the stage and dance floor on the second level.

The key to maximizing the live acoustic experience in any venue (residential or commercial) while simultaneously minimizing collateral vibration and sound pollution throughout the balance of the structure is "control". Control lies not within the volume adjustments on the mixer, but rather in successfully transferring resonance caused from vibration into the floor from the loudspeaker array and floor monitors at high speed. Producing the sound pressure levels associated with a small concert while maintaining the live dynamics of the vocals and instrumentation was paramount; however, limiting the unnecessary transfer of resonant energy into the surrounding structure of this hotel establishment was truly the challenge with which we were tasked.  L Highleyman, Star Sound Executive VP - Mechanical Engineer

Hotel management visited during stage set up, saw the sound system and promptly provided us their opinion "by 11:00PM they would shut down the band". This was a larger speaker and sound system compared to what a restaurant is normally exposed to, so it was easy to see why management came up with their estimates. When Mr. Lundy (Harlow production manager) introduced us and showed the hotel manager the Sistrum Platforms stating that these would help with the volume concerns - the hotel manager looked at us and promptly told us "we were crazy"!  

We are extremely pleased to state this event was a complete success. The music room volume was loud exceeding 100db+ which is that of a typical thousand seat theater concert. The room adjoining the stage was quiet enough to converse in normal tones, order drinks at the bar and relax in the confines of soft furniture whereas the room containing the band was filled with dancing and the partying hardy. The band played continuous from 10:30 PM to 1:00AM registering zero complaints from hotel management, hotel guests, no police and no fines levied against the restaurant.

For the first time, Harlow presented a large musical production that went the total distance of time. Band members stated the floor monitors continued to gain in volume and quality to the point where they requested lowering the volume three times over the course of the three hour show and that was totally opposite their experiences working with other sound companies.

The Sistrum Platforms were generating higher levels of operational efficiency over the course of time similar to how they break in and perform in listening rooms and recording studios. The bass tuba player stated that for the first time in his life he experienced no acoustic feedback from his instrument, bell attached mic- picup and stage amplifier no matter where he adjusted his equalization curve. Much the same information came from the guitarist. TThe FOH sound engineer told us he "was extremely skeptical at first then stated he never experienced such control over this system before tonight". It was one of those magical nights where everything from food, service and music all came together with spectacular results.

The hotel and restaurant management were convinced that 'without' the use of Sistrum Platforms, Harlow's would have clearly sent everyone home early. This experiment was labeled a success on all fronts.

If you know of a facility having difficulty with sound and volume, please feel free to have them contact us at Star Sound for we are always up to solving issues related to sound reproduction at any level of the recording and playback sciences.

Testimonial Letter From Matt Lundy, Events Manager, Harlow 02/14/2015:

Hi Robert,

Good morning, your assistance with Stephen Sander's Birthday was above reproach. I was very happy to book Stephen's event but at the initial point of providing the proposal I was told he was having a fun jazz band from New Orleans.

We have hosted a lot of different events here at Harlow that involved entertainment ranging from DJ's to 5 piece jazz bands so I was not concerned with the effect it would have on the hotel. In the months between the initial contract signing and the event itself I came to understand the extravagant accommodations of audio set up the band would need for their performance. I was concerned but I figured any offense to the Hotel would be worth the exposure of having such a great event.

On the night of the event I was blown away by Bonerama, during sound check the hotel manager mentioned he could hear it clear as day in the lobby of the Lombardy Hotel. I apologized that my team had not relayed the information about the event sooner but said I would accept the responsibility of any complaints.

Cut to 11:00pm the same manager mentioned he could hear the horns up on floor five but he had not received any complaints. I was overjoyed but still felt nervous about the outcome.

The event wrapped up by 1am with the crowd dancing all over the restaurant to the hypnotizing thunderous bass of the band. I noticed you could hear the bass but it wasn't vibrating any of the physical space. The platforms took away the most offensive quality of four foot tall subwoofers and made the experience enjoyable for all involved including the hotel guests and residents.

To date I have not received any compliant from anyone in the building. I know that I would be knee deep in citations if the platforms hadn't been part of the evening. Thank you for going out of your way to ensure they were part of the event, I am not sure what I would have done without them.

I hope you have a great day and hope to work with you on another rocking event.


Matt Lundy
Events Manager
Harlow 111 East 56TH Street New York, NY 10022