Frequently Asked Questions

All Star Sound Technologies, LLC Products are Manufactured in The United States of America

Answers to your questions about product inovation, functionality and technology from the staff and management at Star Sound Technologies, LLC

Please feel free to write or telephone us and we will be happy to answer 'all' of your questions.

We thank you for your interest in our technology and products and look forward to working with you and improving the sound of your system.

As always – Good Listening!℠

Where do I position the Audiopoints?

Where do I position the Audiopoints?

Move them inside the component chassis a minimum of one-half inch to two inches staying away from the factory footer locations. Set up primarily for stability.

Remove all component factory footers if possible as most are made of rubber, cork, plastic and the likes. These materials never-ever improve sound quality. You can always do the test where keep the footers fastened to the component. After a week or so of time and you understand your newfound sonic improvements from the Audio Points, remove the factory feet and listen again. You will then truly understand how these materials affect sound.

We recommend locating one Audio Point beneath the transformer or power supply on the component to reduce more of the mechanical resonance from the unit. Another good location would be beneath the primary circuits.

Instructions and recommendations are always provided on the Audio Point support card attached to each shipment plus we will always provide additional fine tuning information with additional recommendations based on years of listener participation so you can get the most of what the technology and products provide.

Give us a call and we will be happy to answer all of your questions.

As always – Good Listening!

Star Sound Technologies, LLC

Will my components vibrate off the shelf when using just three Audio Points?

There are a few hundred thousand Audio Points sold and we have never heard of any component or loudspeaker slipping or vibrating off a Universal (non-threaded) Audio Point or racking shelf.

Occasionally if you are replacing a cable or cleaning the shelf you may push on or bump the component knocking it off the Audio Point foundation. The worst that has ever happened to us or has been reported is that one of the Audio Points will tip over on its side causing the chassis to lean but has never caused a component to fall off or through the racking support rods. Simply upright the Audio Point and the problems are solved.

Please feel free to telephone us and we will be happy to answer all of your questions.

As always – Good Listening!

Star Sound Technologies, LLC

The brass points appear to have infinite adjustability does that mean that the points have to be adjusted multiple times to find the "right sweet spot"? Or, do the points simply have to be adjusted once to [fit] the platform to the component?

You ask very interesting questions in that most of the listenership has yet to discover or adapt this functional element to their system.

If you have read the application instructions for Audio Points™, then you know they can be moved around beneath chassis' in locating an optimum position (sweet spot) that maximizes sonic performance. I must admit, there are very few listeners that actually realize this purposeful feature exists or do not take the time required for listening tests to discover there is a sweet spot on all equipment chassis that enhances our products functionality. These locations will vary greatly depending on the chassis mass, various materials, structural build and design of the equipment being supported by Live-Vibe Technology™ (i.e. the physical assembly and location of the device within the chassis of the component).

Sistrum Platforms™ are a tenfold listening experience when comparing them to the Audio Points. If a listener takes the time in testing, the Platforms react to energy flow much in the same as the Audio Points so one can locate subtle changes in sound from the strategic placement of the Audio Points.

The performance value of a Sistrum Platform is realized immediately upon installation and will continue to enhance musical qualities over time as mechanical break-in takes place. The majority of listeners set the Platforms up for stability and balance which is and should be the priority in application.

The geometry of the Sistrum Platform is completely different than that of the Audio Point. The direct coupled Audio Points serve as a combination link anchored by the steel shelving. We depend as much on the steel shelf to attract more energy from the component/loudspeaker residing above.

Sistrum Platforms continuously vibrate passing energy around and throughout the conductive materials from which it is made. By changing the position of the direct coupled Audio Points you will alter the speeds and directionality of energy flows of movement thus altering the voicing of the component. These are finite changes in the sound so for the critical listener who desires a higher measure of sound quality through the devotion to experimentation can discover that difference. We call this feature Adjustable Harmonic Control™.

The larger Original Sistrum Platforms are also adjustable from the harmonic standpoint. Loosening the tensions of the underlying brass bolts into the shelf-born Audio Points will slow the speed of energy transfer hence altering the harmonic structure of the chassis residing on it. Likewise, tightening the tensions increases the speed of transfer also altering the sonic. There are two forms of change included in the Original Sistrum products. One is Audio Point placement and the other being the adjustable tensioning force of the direct coupled Turning Bolt that holds the Audio Point in place.

These opinions and facts listed above are proven to a greater degree of sonic measure in our newest Back-STAGE Platforms™ where we have increased the potential of variable tensioning advancing our understanding of Live-Vibe Technology. We are still learning and developing this newfound approach to vibration management advancing the performance and value related to our platform products.

Star Sound is currently adapting this mechanical grounding approach into electronics, circuit design, power distribution, inside loudspeaker chassis and musical instruments. Recently we built the first mechanically grounded listening environment employing it within wall, floor and ceiling grids in the development of the Energy Rooms™.

In closing: positioning of Audio Points in every product we build has an audible effect on the outcome. The goal is to increase efficiency of vibrating chassis' in a vibrating environment hence providing a greater musical increase in performance. Depending on the audiophile as to how exacting they wish to adjust their harmonics in meeting their goals of attaining a more musical presentation, Star Sound Platforms offer and deliver on the capabilities of change.

We live in a wonderfully variable and vibrating world where discovery is endless and in our case the understanding and advancement of Live-Vibe Technology is only thirteen years old and really just beginning.

As always – Good Listening!

Robert Maicks, President - Star Sound Technologies, LLC